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How satuan88 Handles Your Account Privacy

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear, practical rules you can read here. We collect only what we need to run your account and process payments, and we do not share it without reason.

Account data kept minimalDANA, OVO, GoPay wallet info protectedNo third-party sale of your dataAccess requests handled directlyApplies where local law permits

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. Reach out through any of the channels below and we will respond to privacy-related requests as a priority.

Team online

Live Chat

Open the chat window from your account page and select Privacy Request. Our team handles data queries separately from general account support so your request reaches the right person.

Email Support

Send your request to our support address listed in your account settings. Include your registered contact detail and the specific action you are requesting — access, correction, or deletion.

Account Help Centre

For wallet-related data questions — such as reviewing which payment methods are linked to your account — log in and navigate to Account Settings, then Wallet Management to review or update your DANA, OVO, or GoPay links.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply practical, consistent measures to keep your account data accurate and secure. These four areas cover the main ways we handle information tied to your account, your wallet connections, and your activity on the platform.

Cookies and Session Data

We use session cookies to keep you logged in across mobile and browser without re-entering credentials each visit. You can adjust cookie preferences through your browser settings; some functions may require session cookies to work correctly.

Account Security Measures

Login sessions are protected by OTP verification sent to your registered contact. Suspicious login attempts — different device, different city, unusual timing — trigger an additional verification step before access is allowed.

Retention and Deletion

We keep transaction records for the period required under applicable rules in eligible regions. When that period ends or you close your account, data not required by local law is scheduled for deletion on the next review cycle.

Requesting Changes to Your Data

You can ask us to correct inaccurate details, remove data no longer needed, or send you a copy of what we hold.

What We Collect and Why We Keep It

satuan88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with satuan88, we collect the information you provide during registration — your contact details, account credentials, and the wallet identifiers you connect for payments via DANA, OVO, or GoPay. Transaction records are stored to verify deposits and withdrawals, resolve disputes, and

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keep your account history accurate. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised activity. We do not collect more than what account operations require. Your payment wallet details
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are used only to process the transactions you initiate; we do not store full card numbers or sensitive wallet credentials beyond what is technically necessary for the transfer. Data retention follows the period required by applicable regulation in eligible regions, after which inactive account data is
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reviewed for deletion. If you close your account, we retain only what local law obliges us to keep. This policy applies to accounts accessible where local law and eligible regions allow. If you are accessing satuan88 from Surabaya, Bandung, or elsewhere in Indonesia, the same data
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practices apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on satuan88

These are the questions we hear most often about data, privacy rights, and how your account information is handled. If your question is not here, contact support directly through your account page.

We collect your registration details, contact information, and the wallet identifiers you link — such as your DANA, OVO, or GoPay account reference — along with device and session data needed to verify logins.

We share data only where necessary to process payments through your chosen wallet or to meet obligations under applicable local regulation. We do not sell your data to advertisers or unrelated third parties.

Open a request via live chat or the support email listed in your account settings. Provide your registered contact detail and specify that you are requesting a data access copy; we will respond as a priority.

Yes. You can request deletion through live chat or email support. We will remove data not required by local law or regulation. Some records must be kept for the retention period applicable in eligible regions.

Wallet identifiers are stored only to process the transactions you initiate. We do not retain full credentials beyond what the transfer requires, and access to payment data is restricted to the account operations team.

Contact us through live chat or the email address in Account Settings. We review privacy concerns separately from general queries. Availability of formal rights depends on local law and the region where you access the platform.

How satuan88 Handles Your Account Privacy

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

Cookies and Session Data

Account Security Measures

Retention and Deletion

Requesting Changes to Your Data

Common Questions About Your Privacy on satuan88

01 What personal data does satuan88 collect when I open an account?

02 Does satuan88 share my data with third parties?

03 How can I request a copy of the data satuan88 holds on me?

04 Can I ask satuan88 to delete my account data?

05 How does satuan88 protect my DANA, OVO, or GoPay wallet details?

06 What are my rights if I think my privacy has not been respected?

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